PRIVACY POLICY
Welcome to Belle’s Privacy Policy. We appreciate you taking the time to read it.
We love that you trust us with your information and we intend to always keep that trust.
This starts with making sure you understand the information we collect, why we collect it,
how it is used and your choices regarding your information. This Policy describes our
privacy practices in plain language, keeping legal and technical jargon to a minimum.
This Privacy Policy applies beginning October 22,2018.
EFFECTIVE DATE: October 22, 2018
- WHO WE ARE
- WHERE THIS PRIVACY POLICY APPLIES
- INFORMATION WE COLLECT
- COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
- HOW WE USE INFORMATION
- HOW WE SHARE INFORMATION
- CROSS-BORDER DATA TRANSFERS
- YOUR RIGHTS
- RESIDENTS OF CALIFORNIA
- HOW WE PROTECT YOUR INFORMATION
- HOW LONG WE RETAIN YOUR INFORMATION
- CHILDREN’S PRIVACY
- PRIVACY POLICY CHANGES
- HOW TO CONTACT US
1. WHO WE ARE
Evry1eats, Inc.
8 The Green
Suite B
Dover, DE 19901
United States
2. WHERE THIS PRIVACY POLICY APPLIES
This Privacy Policy applies to websites, apps, events and other services operated by Belle.
For simplicity, we refer to all of these as our “services” in this Privacy Policy.
Some services may require their own unique privacy policy. If a particular service has its
own privacy policy, then that policy -- not this Privacy Policy -- applies.
3. INFORMATION WE COLLECT
For us to help you develop meaningful connections we need basic profile details and
the types of people you’d like to meet. We also collect information generated as you
use our services, for example access logs, as well as information from third parties,
like when you access our services through a social media account. For additional details, see below.
Information you give us
You choose to give us certain information when using our services. This includes:
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When you create an account, you provide us with at least your login credentials,
as well as some basic details necessary for the service to work, such as your
gender and date of birth.
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When you complete your profile, you can share with us additional information,
such as details on your personality, lifestyle, interests and other details
about you, as well as content such as photos and videos. To add certain content,
like pictures or videos, you may allow us to access your camera or photo album.
Some of the information you choose to provide us may be considered “special” or
“sensitive” in certain jurisdictions, for example your racial or ethnic origins,
sexual orientation and religious beliefs. By choosing to provide this information,
you consent to our processing of that information.
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When you subscribe to a paid service or make a purchase directly from us
(rather than through a platform such as iOS or Android), you provide us
or our payment service provider with information, such as your debit or
credit card number or other financial information.
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When you participate in surveys or focus groups, you give us your insights
into our products and services, responses to our questions and testimonials.
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When you choose to participate in our promotions, events or contests,
we collect the information that you use to register or enter.
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If you contact our customer care team, we collect the information you give
us during the interaction. Sometimes, we monitor or record these interactions
for training purposes and to ensure a high quality of service.
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If you ask us to communicate with or otherwise process information of other
people (for example, if you ask us to send an email on your behalf to one of
your friends), we collect the information about others that you give us in
order to complete your request.
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Of course, we also process your chats with other users as well as the
content you publish, as part of the operation of the services.
Information we receive from others
In addition to the information you provide us directly, we receive information
about you from others, including:
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Other Users
Other users may provide information about you as they use our services.
For instance, we may collect information about you from other users if
they contact us about you.
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Social Media
You may be able to use your social media login (such as Facebook Login) to create and
log into your Belle account. This saves you from having to remember yet another
user name and password and allows you to share some information from your social
media account with us.
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Other Partners
We may receive info about you from our partners, for instance where Belle ads
are published on a partner’s websites and platforms (in which case they may pass
along details on a campaign’s success).
Information collected when you use our services
When you use our services, we collect information about which features you’ve used,
how you’ve used them and the devices you use to access our services. See below for more details:
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Usage Information
We collect information about your activity on our services, for instance how you use them
(e.g., date and time you logged in, features you’ve been using, searches, clicks and pages
which have been shown to you, referring webpage address, advertising that you click on)
and how you interact with other users (e.g., users you connect and interact with,
time and date of your exchanges, number of messages you send and receive).
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Device information
We collect information from and about the device(s) you use to access our services, including:
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hardware and software information such as IP address, device ID and type, device-specific and apps
settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple's IDFA,
both of which are randomly generated numbers that you can reset by going into your device’ settings),
browser type, version and language, operating system, time zones, identifiers associated with cookies
or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address);
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information on your wireless and mobile network connection, like your service provider and signal strength;
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information on device sensors such as accelerometers, gyroscopes and compasses.
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Other information with your consent
If you give us permission, we can collect your precise geolocation (latitude and longitude)
through various means, depending on the service and device you’re using, including GPS,
Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the
background even when you aren’t using the services if the permission you gave us expressly
permits such collection. If you decline permission for us to collect your geolocation,
we will not collect it. Similarly, if you consent, we may collect your photos and videos
(for instance, if you want to publish a photo, video or streaming on the services).
4. COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
We use and may allow others to use cookies and similar technologies
(e.g., web beacons, pixels) to recognize you and/or your device(s).
You may request our Cookie Policy for more information on why we use
them (such as authenticating you, remembering your preferences and settings,
analyzing site traffic and trends, delivering and measuring the effectiveness
of advertising campaigns, allowing you to use social features) and how you
can better control their use, through your browser settings and other tools.
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome)
have a “Do Not Track” (“DNT”) feature that tells a website that a user
does not want to have his or her online activity tracked. If a website
that responds to a DNT signal receives a DNT signal, the browser can
block that website from collecting certain information about the browser’s user.
Not all browsers offer a DNT option and DNT signals are not yet uniform.
For this reason, many businesses, including Belle, do not currently respond to DNT signals.
5. HOW WE USE INFORMATION
Ultimately, we want to create pleasurable experiences for our users by
improving our services. Additionally, we use your info to help keep you
safe and to provide you with advertising that may be of interest to you.
Read on for a more detailed explanation of the various reasons we use your
information, together with practical examples.
To administer your account and provide our services to you
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Create and manage your account
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Provide you with customer support and respond to your requests
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Complete your transactions
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Communicate with you about our services, including order management and billing
To help you connect with other users
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Analyze your profile and that of other users to recommend meaningful connections
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Show users’ profiles to one another
To ensure a consistent experience across your devices
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Link the various devices you use so that you can enjoy a consistent
experience of our services on all of them. We do this by linking
devices and browser data, such as when you log into your account on
different devices or by using partial or full IP address, browser
version and similar data about your devices to help identify and link them.
To provide new Belle services to you
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Register you and display your profile on new Belle features and apps
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Administer your account on these new features and apps
To serve you relevant offers and ads
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Administer sweepstakes, contests, discounts or other offers
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Develop, display and track content and advertising tailored to your interests
on our services and other sites
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Communicate with you by email, phone, social media or mobile device about products or
services that we think may interest you
To improve our services and develop new ones
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Administer focus groups and surveys
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Conduct research and analysis of users’ behavior to improve our services and content
(for instance, we may decide to change the look and feel or even substantially
modify a given feature based on users’ behavior)
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Develop new features and services (for example, we may decide
to build a new interests- based feature further to requests received from users).
To prevent, detect and fight fraud or other illegal or unauthorized activities
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Address ongoing or alleged misbehavior on and off-platform
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Perform data analysis to better understand and design countermeasures against these activities
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Retain data related to fraudulent activities to prevent against recurrences
To ensure legal compliance
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Comply with legal requirements
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Assist law enforcement
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Enforce or exercise our rights, for example our Terms
To process your information as described above, we rely on the following legal bases:
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Provide our service to you: Most of the time, the reason we process your information
is to perform the contract that you have with us. For instance, as you go about using
our service to build meaningful connections, we use your information to maintain your
account and your profile, to make it viewable to other users and recommend other users to you.
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Legitimate interests: We may use your information where we have legitimate interests to do so.
For instance, we analyze users’ behavior on our services to continuously improve our offerings,
we suggest offers we think might interest you, and we process information for administrative,
fraud detection and other legal purposes.
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Consent: From time to time, we may ask for your consent to use your information for certain
specific reasons. You may withdraw your consent at any time by contacting us at the email
address provided at the end of this Privacy Policy.
6. HOW WE SHARE INFORMATION
Since our goal is to help you make meaningful connections, the main sharing of users’ information is,
of course, with other users. We also share some users’ information with service providers and partners
who assist us in operating the services, with other Evry1eats, Inc. companies and, in some cases,
legal authorities. Read on for more details about how your information is shared with others.
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With other users
You share information with other users (and in the case of any sharing features available on Belle,
the individuals or apps with whom a Belle user may choose to share you with) when you voluntarily
disclose information on the service (including your public profile). Please be careful with
your information and make sure that the content you share is stuff that you’re comfortable
being publically viewable since neither you nor we can control what others do with your
information once you share it. If you choose to limit the audience for all or part of your
profile or for certain content or information about you, then it will be visible according
to your settings.
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With our service providers and partners
We use third parties to help us operate and improve our services.
These third parties assist us with various tasks, including data hosting
and maintenance, analytics, customer care, marketing, advertising, payment
processing and security operations.
We may also share information with partners who distribute and assist us in
advertising our services. For instance, we may share limited information on
you in hashed, non- human readable form to advertising partners.
We follow a strict vetting process prior to engaging any service
provider or working with any partner. All of our service providers
and partners must agree to strict confidentiality obligations.
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For corporate transactions
We may transfer your information if we are involved, whether
n whole or in part, in a merger, sale, acquisition, divestiture,
restructuring, reorganization, dissolution, bankruptcy or other change
of ownership or control.
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When required by law
We may disclose your information if reasonably necessary:
(i) to comply with a legal process, such as a court order,
subpoena or search warrant, government / law enforcement
investigation or other legal requirements; (ii) to assist
in the prevention or detection of crime (subject in each case
to applicable law); or (iii) to protect the safety of any person.
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To enforce legal rights
We may also share information: (i) if disclosure would mitigate
our liability in an actual or threatened lawsuit; (ii)
as necessary to protect our legal rights and legal rights of our users,
business partners or other interested parties; (iii) to enforce
our agreements with you; and (iv) to investigate, prevent,
or take other action regarding illegal activity, suspected
fraud or other wrongdoing.
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With your consent or at your request
We may ask for your consent to share your information with third parties.
In any such case, we will make it clear why we want to share the information.
We may use and share non-personal information (meaning information that,
by itself, does not identify who you are such as device information,
general demographics, general behavioral data, geolocation in de-identified form),
as well as personal information in hashed, non-human readable form, under
any of the above circumstances. We may also share this information with
other Evry1eats, Inc. companies and third parties (notably advertisers)
to develop and deliver targeted advertising on our services and on websites
or applications of third parties, and to analyze and report on advertising
you see. We may combine this information with additional non-personal
information or personal information in hashed, non-human readable form
collected from other sources. More information on our use of cookies
and similar technologies can be found in our Cookie Policy.
7. CROSS-BORDER DATA TRANSFERS
Sharing of information laid out in Section 6
sometimes involves cross-border data transfers,
for instance to the United States of America
and other jurisdictions. As an example, where
the service allows for users to be located in
the European Economic Area (“EEA”), their personal
information is transferred to countries outside of the EEA.
We use standard contract clauses approved by the European
Commission or other suitable safeguard to permit data transfers
from the EEA to other countries. Standard contractual clauses are
commitments between companies transferring personal data, binding
them to protect the privacy and security of your data.
8. YOUR RIGHTS
We want you to be in control of your information, so we have provided you with the following tools:
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Access / Update tools in the service. Tools and account settings that help you to access,
rectify or delete information that you provided to us and that’s associated with your
account directly within the service. If you have any question on those tools and settings,
please contact our customer care team for help at the help email at the end of policy.
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Device permissions. Mobile platforms have permission systems
for specific types of device data and notifications, such as phone book
and location services as well as push notifications. You can change your
settings on your device to either consent or oppose the collection of the
corresponding information or the display of the corresponding notifications.
Of course, if you do that, certain services may lose full functionality.
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Deletion. You can delete your account by sending an email to support@thebelleapp.com.
We want you to be aware of your privacy rights, see below:
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Updating your information. If you believe that the
information we hold about you is inaccurate or that
we are no longer entitled to use it and want to request
its rectification, deletion or object to its processing,
please contact us support@thebelleapp.com.
For your protection and the protection of all of our users,
we may ask you to provide proof of identity before we can answer
the above requests.
Keep in mind, we may reject requests for certain reasons,
including if the request is unlawful or if it may infringe on
trade secrets or intellectual property or the privacy of another user.
If you wish to receive information relating to another user, such
as a copy of any messages you received from him or her through our
service, the other user will have to contact our Privacy Officer
to provide their written consent before the information is released.
Also, we may not be able to accommodate certain requests to object
to the processing of personal information, notably where such
requests would not allow us to provide our service to you anymore.
For instance, we cannot provide our service if we do not have your date of birth.
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Uninstall. You can stop all information collection
by an app by uninstalling it using the standard uninstall
process for your device. If you uninstall the app from your
mobile device, the unique identifier associated with your
device will continue to be stored. If you re-install the
application on the same mobile device, we will be able to
re-associate this identifier to your previous transactions and activities.
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Accountability. In certain countries, including in the European Union,
you have a right to lodge a complaint with the appropriate data protection
authority if you have concerns about how we process your personal information.
The data protection authority you can lodge a complaint with notably may be
that of your habitual residence, where you work or where we are established.
9. RESIDENTS OF CALIFORNIA
If you are a California resident, you can request a notice disclosing
the categories of personal information about you that we have shared
with third parties for their direct marketing purposes during the preceding
calendar year. To request this notice, please submit your request to
support@thebelleapp.com. Please allow 60 days for a response.
For your protection and the protection of all of our users, we may ask you
to provide proof of identity before we can answer such a request.
10. HOW WE PROTECT YOUR INFORMATION
We work hard to protect you from unauthorized access to or alteration,
disclosure or destruction of your personal information. As with all
technology companies, although we take steps to secure your information,
we do not promise, and you should not expect, that your personal
information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and
attacks and regularly review our information collection,
storage and processing practices to update our physical,
technical and organizational security measures.
We may suspend your use of all or part of the services without
notice if we suspect or detect any breach of security.
If you believe that your account or information is no longer secure,
please notify us immediately at support@thebelleapp.com.
11. HOW LONG WE RETAIN YOUR INFORMATION
We keep your personal information only as long as we need it for
legitimate business purposes (as laid out in Section 5) and as
permitted by applicable law. To protect the safety and security
of our users on and off our services, we implement a safety
retention window of three months following account deletion.
During this period, account information will be retained although
the account will of course not be visible on the services anymore.
In practice, we delete or anonymize your information upon
deletion of your account (following the safety retention window)
or after two years of continuous inactivity, unless:
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we must keep it to comply with applicable law
(for instance, some “traffic data” is kept
for one year to comply with statutory data retention obligations);
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we must keep it to evidence our compliance with applicable
law (for instance, records of consents to our Terms,
Privacy Policy and other similar consents are kept for five years);
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there is an outstanding issue, claim or dispute requiring
us to keep the relevant information until it is resolved; or
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the information must be kept for our legitimate business
interests, such as fraud prevention and enhancing users'
safety and security. For example, information may need to
be kept to prevent a user who was banned for unsafe behavior
or security incidents from opening a new account.
Keep in mind that even though our systems are designed to
carry out data deletion processes according to the above guidelines,
we cannot promise that all data will be deleted within a specific
timeframe due to technical constraints.
12. CHILDREN’S PRIVACY
Our services are restricted to users who are 18 years of age or older.
We do not permit users under the age of 18 on our platform and we do
not knowingly collect personal information from anyone under the
age of 18. If you suspect that a user is under the age of 18,
please use the reporting mechanism available through the service.
13. PRIVACY POLICY CHANGES
Because we’re always looking for new and innovative ways to
help you build meaningful connections, this policy may
change over time. We will notify you before any material
changes take effect so that you have time to review the changes.
14. HOW TO CONTACT US
If you have questions about this Privacy Policy, here’s how you can reach us:
support@thebelleapp.com